Halveron Connect
One inbox for every channel your customers use.
WhatsApp, Instagram DM, email and SMS in one place. Routine questions are answered for you, and high-intent chats go straight to a person with the full context.
Halveron Connect · InboxWhere messaging leaks
Messaging tools that cost more than they say.
Four traps we see when businesses pick a WhatsApp tool.
- 01
Hidden markups
Many API resellers add 12 to 60 percent on top of Meta’s rates, so every campaign costs more than it should.
- 02
Blank canvases
Flexible tools that leave your team to invent every FAQ, handoff and response time from scratch.
- 03
Paid add-ons
Scoring, replies and knowledge sold as extra credit packs. A second bill for the basics.
- 04
Scattered channels
WhatsApp in one tool, Instagram in another, email in a third. Context dies between tabs.
Try it
Message a business. See what your team sees.
Chat with a sample business on WhatsApp, watch routine questions get answered and a buying question go to a person. Then check what reseller markups cost you.
What your team sees
- Handled by
- Bot
- Intent
- None yet
- First reply
- Under 5 s
- Channel
Handed to a person
Sample answers for a sample business. Connect answers from your own documents, prices and policies.
Many resellers add 12 to 60 percent to Meta’s message rates. With Connect, messages are billed to your own WhatsApp Business account at Meta’s rate.
How it works
Every message answered. The right ones by a person.
- 1
One inbox
Every message lands in one list with a lead score, an owner and live delivery status.
- 2
Routine, handled
Answers come from your own documents, policies and catalogue, so they stay accurate.
- 3
People on the big ones
High-intent chats reach a person with the transcript, intent and a suggested reply.
- 4
Everything synced
Conversations land on the contact in Halveron CRM, HubSpot or Salesforce.
Channels
Four channels. One inbox. One brain.
WhatsApp is where most businesses start. Instagram, email and SMS join the same inbox as your plan grows, with the same answers and the same customer record behind them.
WhatsApp Business API
The official API, on your own WhatsApp Business account. Templates, broadcasts, catalogues and quality ratings stay yours.
Instagram DM
Ad replies and DMs land next to WhatsApp, scored, owned and answered from the same knowledge base.
Email inbox
A shared team inbox for sales and support mail. Threaded, searchable and ready for suggested replies.
SMS
Reminders, confirmations and no-show nudges for customers who are not on WhatsApp.
What it does
Built for sales, support and selling in the chat.
Omnichannel inbox
WhatsApp, Instagram DM, email and SMS in one list, with score, owner and response timers.
Answers from your documents
FAQ rules, welcome flows and replies grounded in your own documents and policies.
Routing and response times
Route by skill, channel or lead heat, with first-reply timers and queue views.
Clean handoff
People inherit the full transcript and intent, and never re-ask what was already answered.
Templates and broadcasts
Create and submit WhatsApp templates, then run segmented campaigns at Meta’s own rates.
Tone and intent
Spot churn risk, buying intent and tone shifts in the middle of a thread.
Your customers’ languages
Replies in the languages your customers already use, with memory across the conversation.
Reports
Resolution rates, first-reply times and campaign results in one view.
Official WhatsApp API
Runs on the official WhatsApp Business API. Templates and quality ratings stay on your own Meta account.
Four jobs
One inbox. Four jobs done.
Support that keeps the thread
Answers from your knowledge base, response timers and a clean handoff with the transcript.
Sales follow-up on time
Hot, warm and cold scores on every inbound, suggested replies and a nudge when a lead goes quiet.
Selling in the chat
Cart recovery, order updates and payment reminders without leaving WhatsApp.
Appointments without phone tag
Book, confirm and remind in one thread, with no-show nudges.
Compared
A typical WhatsApp reseller. Next to Connect.
| Typical WhatsApp reseller | Halveron Connect | |
|---|---|---|
| Meta rates | Often a 12 to 60 percent markup on every message. | No markup. Meta’s rates pass straight through to your account. |
| Smart replies | A co-pilot add-on or metered credits. | Included in your plan: scoring, suggested replies and answers from your documents. |
| Channels | WhatsApp first, other channels bolted on. | WhatsApp, Instagram DM, email and SMS in one inbox. |
| Going live | A blank flow builder your team wires up. | Set up for you after the audit, with your FAQs, handoffs and timers. |
| Your account | Ownership is sometimes unclear. | Your WhatsApp Business account. Templates stay on your Meta account. |
Works with
Plays with the stack you already run.
- Halveron CRM
- HubSpot
- Salesforce
- Shopify
- Stripe
- REST API
- Webhooks
Trust
Your WhatsApp account. Official API. Clear roles.
Your account stays yours
Connect runs on the official WhatsApp Business API. Your number, templates and quality rating stay on your own Meta account.
Role-based access
Agents see the chats assigned to them. Owners see everything. Shared inboxes stay honest.
API and webhooks
Your own systems react the moment a message lands, from order tools to custom dashboards.
India data options
India-region hosting is available when data residency matters to your business.
Getting started
Live in days. Tuned to your business.
- 1
Free audit
We map where chats go unanswered and which questions come up most.
- 2
Connect WhatsApp
Link your WhatsApp Business account. Instagram, email and SMS follow when you need them.
- 3
Set up answers
FAQ rules, welcome messages, handoffs and response timers, built from your own documents.
- 4
Go live and tune
Your team works from one inbox. We watch the numbers and keep improving the answers.
Works with
Better together. One sign-in on Halveron OS.
Products share one customer record, so a WhatsApp chat, a call and an invoice all land in the same place.
Halveron CRM
VAANI
ReputecPricing
Priced for your business, not from a list.
A one-time setup and a monthly plan, quoted after your free audit. What sets it for Halveron Connect: channels, conversation volume and the systems it connects to.
You see the audit numbers behind every line of the quote.
Questions
What owners ask us about Halveron Connect.
Do you add a markup on Meta’s rates?
No. Meta’s conversation rates pass straight through to your WhatsApp Business account.
Which channels are included?
WhatsApp (the official Business API), Instagram DM, Facebook Messenger, email and SMS, all in one inbox, in 180+ countries. Your plan decides which channels are switched on.
Is there a cap on how many messages we can send?
No. Meta does not cap volume and neither do we. Your plan is sized to how much automation and support you need.
How is Connect different from a WhatsApp-only tool?
Connect is one inbox for WhatsApp, Instagram DM, email and SMS, with the same answers, scoring and customer record behind every channel.
Does our WhatsApp number stay ours?
Yes. Connect uses the official WhatsApp Business API on your own account. Templates and quality ratings stay on your Meta account.
Can it sell and take payments in the chat?
Yes. Cart recovery, order updates and payment links run in the chat, with Shopify, WooCommerce, Stripe, Razorpay and PayPal connections.
Can an agency run Connect under its own brand?
Yes. Agencies can white-label Connect and run it for their clients, each on the client’s own WhatsApp Business account and Meta billing.
Is this the official WhatsApp API?
Yes. Connect uses the official Meta WhatsApp Business API, available in 180+ countries, with Meta’s charges passed through transparently.
What happens when the AI doesn’t know an answer?
It hands the conversation to your team with a summary, so the customer never has to repeat themselves.
Ready to build what’s next?
Answer every message. Miss no buyer.
Start with a free audit. We find where chats go unanswered, then set up Halveron Connect around it.
