Reputec
Every review answered. Every mention watched.
Reputec watches reviews, social, forums and news, replies in your brand voice, recovers unhappy customers and turns happy ones into five-star reviews.
Reputec · ReputationWhy Reputec
Signals in. Reputation under control.
One system to watch, respond, recover and report, instead of five tools stitched together.
Watch everything
Reviews, social, community, news and forums, including Zomato, MakeMyTrip, Justdial and Sulekha.
Respond in your voice
A tone set per platform. Safe wins go out on their own; negatives wait for approval; a crisis escalates at once.
Build and prove it
Ask happy customers for reviews, catch press openings and track a daily reputation score against competitors.
Try it free
Try it on your own reviews. Right here.
Draft a reply, make your review link and QR code, or see how many reviews it takes to reach the rating you want. No sign-up.
Suggested reply
Loved your visit?
Scan to leave us a review
Takes 30 seconds on Google
Your review link
Ask every customer the same way. Reputec never filters who gets asked, which keeps you within Google’s rules.
Assumes about 1 in 5 customers you ask leaves a review, and that they are five-star. Reputec asks automatically after every visit or order, by WhatsApp, SMS or email.
Review automation
Nobody has to remember to ask for a review.
Most businesses never ask, not because they don’t want reviews, but because there is no system. Reputec is that system.
Asks after every job
A paid invoice in Tally, a closed deal in Halveron CRM or a finished appointment sends the request on its own.
WhatsApp, SMS or email
Reach customers where they actually read. Pick one channel, or all three.
A gentle reminder
One follow-up for customers who opened but did not review. Never more.
Link and QR at the counter
A short review link and a printable QR card for walk-in customers.
Three response tiers
Replies on autopilot. Still on your leash.
Three tiers, so nothing goes out that only a person should own.
- 1
Auto-publish
Safe positives and simple thank-yous go out in your brand voice.
- 2
Draft and notify
Negatives and complex complaints arrive as drafts for your approval.
- 3
Escalate now
A crisis, legal risk or viral spike goes straight to a person with a brief.
What it does
Watch. Respond. Build. Prove.
Mention tracking
Google, Trustpilot, G2, Zomato, Justdial and more, plus Instagram, X, LinkedIn, Reddit, Quora and news.
Sentiment that reads intent
Tells a frustrated-but-loyal customer from a damaging post or a troll, and tracks the trend.
One review inbox
Filter by platform, sentiment and urgency. Rating trends flag fake-review spikes.
Brand voice
Learns your tone from samples, with a separate profile per platform and guardrails for regulated industries.
Negative review recovery
Drafts an empathetic reply, offers a resolution, alerts your team and tracks whether the rating changes.
Community replies
Genuine, non-salesy drafts for Reddit, Quora and forums.
Review generation
Finds happy customers after a purchase or a solved ticket and asks at the right moment.
Crisis briefs
Set thresholds. Get a brief with reach and a drafted statement, including when silence is smarter.
Reputation score
A daily score by platform, response rate and time, benchmarked against three to five competitors.
Triggers
Something happens. Reputec acts.
| When this happens | Reputec does this |
|---|---|
| A 5-star review is posted | Thanks the reviewer and flags the review for a testimonial. |
| A 1-star review is posted | Drafts an empathetic reply and alerts your operations team. |
| A Reddit thread gains traction | Drafts a genuine community response. |
| Mentions spike suddenly | Generates a crisis brief and escalates to the founder. |
| A happy customer closes a ticket | Starts a review request sequence. |
| A fake review pattern appears | Flags it for a platform report and alerts the team. |
| A journalist query matches | Drafts an expert quote pitch. |
Build
Don’t just defend. Grow the reputation.
Review generation
Finds happy customers after a purchase or a solved ticket, asks on the right platform and tests copy and timing.
Press opportunities
Watches journalist requests, drafts expert quotes and flags awards you qualify for.
Advocates and influencers
Surfaces people already praising you and alerts you when an influencer pushes a competitor.
Prove
A score you can defend in the boardroom.
Reputation score
A daily score by platform, sentiment, response rate and response time.
Share of voice
How often you are mentioned against competitors, and where they are gaining.
Attack monitor
Fake-review campaigns and impersonation accounts, logged with evidence for platform reports.
Founder watch
Monitors founders and leaders across LinkedIn, news and podcasts.
Getting started
From sign-up to new reviews in four steps.
- 1
Find your business
We pull in your Google profile, your reviews and the competitors near you.
- 2
See where you stand
Your rating, review count and reply rate next to the businesses you compete with.
- 3
Send the ask
Pick WhatsApp, SMS or email, set the timing and the wording. Reputec does the sending.
- 4
Watch reviews arrive
Track opens, clicks and new reviews, and see which message works best.
Why owners switch
Set it up once. It keeps working.
Every customer asked
Automatic requests after every visit or order. No chasing, no forgetting.
Every review answered
Google and Facebook reviews in one feed, each with a reply drafted and ready to approve.
Your voice
Warm, casual or professional. Edit any message so it sounds like you.
Your rating against theirs
Track your rating and review count next to the competitors you choose.
Many locations, one login
Run reviews for every branch from one place, with staff access per location.
Honest by design
No review gating or filtering. Every customer is asked the same way, which keeps you within Google’s rules.
Works with
Better together. One sign-in on Halveron OS.
Products share one customer record, so a WhatsApp chat, a call and an invoice all land in the same place.
Halveron Connect
Seora
Halveron CRMPricing
Priced for your business, not from a list.
A one-time setup and a monthly plan, quoted after your free audit. What sets it for Reputec: locations, review platforms and review volume.
You see the audit numbers behind every line of the quote.
Questions
What owners ask us about Reputec.
Which platforms does Reputec watch?
Review sites (Google, Trustpilot, G2, Zomato, MakeMyTrip, Justdial, Sulekha), social (Instagram, X, Facebook, LinkedIn), communities (Reddit, Quora, Glassdoor), and news and blogs.
Can it match our brand voice?
Yes. It learns your tone from samples and keeps a separate profile per platform, with guardrails for healthcare, legal and finance.
How does crisis detection work?
You set thresholds, for example a number of negatives within a few hours. Reputec then prepares a brief with reach and a recommended response, including when staying quiet is smarter.
Does it help us get more reviews and press?
Yes. It asks happy customers for reviews at the right moment, drafts pitches for journalist queries and surfaces customers who already speak for you.
Is this within Google’s rules?
Yes. Reputec never gates or filters reviews. Every customer is asked the same way, whether they were happy or not.
Can we ask by WhatsApp, SMS or email?
Yes. Use whichever your customers read, or all three. Requests can go out automatically after a paid invoice, a closed deal or a finished appointment.
How soon do new reviews come in?
Requests go out the day you connect, so the first new reviews usually arrive within days.
Can an agency run Reputec for its clients?
Yes. Each client is a separate location under one account, with staff access set per location.
How is Reputec different from Seora?
Reputec looks after reviews and reputation: asking, replying and tracking what people say. Seora looks after where you rank on Google, Maps and AI search. They share data and work best together.
Will it post replies without us?
Only if you want it to. Most clients approve AI-drafted replies with one tap, and let routine thank-yous go automatically.
Can it remove bad reviews?
No one can honestly promise that. Reputec helps you reply well, recover unhappy customers, and flag reviews that break platform rules.
Ready to build what’s next?
Stop finding mentions after the story is set.
Start with a free audit. We map the channels that matter, set your voice and decide which response tiers go live first.
